Covid-19 Travel Advisory Policy
Allows our guests to change their reservation three days prior to arrival. For bookings beyond 14 April 2020 we want to remind you of the flexibility already built into our rates and packages that allow our guests to amend travel plans as necessary.
Changing the date on any reservations may result in different pricing, but there is no fee for making changes. Call (038) 502 8288 or 09177167609 for immediate assistance.
Travel Agency, Groups and Events
For bookings made through a travel agent or online booking platform (e.g. Booking.com, Agoda, and Expedia) please contact them directly – we have advised these companies of our cancellation policy and you should refer to their terms and conditions.
If you have any other queries or concerns please contact us.